Online Prescription Requests

Can be done in 2 ways

1. NHS App/Airmid App- Download via Play Store or App Store. Can verify photographically via App and login using NHS login without needing to visit the surgery

2. SystmOnline Registration- (can be used in any browser). via form below that can be posted or emailed to stneotssurgery@nhs.net. You do not need to visit the surgery to verify ID if you can supply a photograph of yourself holding your photographic ID.

Launch SystmOnline

Please note for reasons of clinical safety only current repeats are available to view but you can request additional medication via free text if needed. We are working hard to make sure any intermittently ordered medication that is appropriate to be able to order without review is available as an 'irregularly ordered repeat'

SystmOnline Registration

Please see the following guide for registering to use SystmOnline. At present you cannot use the NHS App to register a proxy (e.g. child) account or use it on a desktop computer but development is in the pipeline to enable this soon.

 SystmOnline Guide to Use

Online Consultation Service

NB- You do not need to be registered with SystmOnline for this service. You simply need to be 18 or over and a registered patient of St. Neots Surgery.

Simply click on the above link and get by end of next working day clinician advice or treatment and/or administrative help (e.g. fit notes, blood results, requests for reports, HGV and LGV medicals). Try it today.

Please note our new trial service (Patient Triage) will cease end of April 2021 due to lack of continued CCG funding though this will be reassessed in Jan 2022. We have learnt a lot from the trial with regards to strong demand for an easier to use system alongside eConsult which will remain active for all medical consultations and will aim to co-ordinate the end of the trial with the release of a  brand new website  which can handle all administrative and reception queries alongside a brand new online only patient and online registration system to keep us up to date with current circumstances.

Accessing Medical Records Information Leaflet

Please note the above information sheet has been recently updated. If you have ticked the DCR Access box on registering for online services and are at the point when you need to view the coded records, call our admin team at 561 305 only once your account is fully operational to trigger the clinical review process to ensure safety of Detailed Coded data prior to release. This review process is not necessary for booking appointments, ordering prescriptions or viewing your summary care record.

Please note that due to having to triage patients for coronavirus we are not currently offering direct online booking of appointments via SystmOnline however the NHS App can be used to access our eConsult service instead.